Frequently Asked Questions

Browse our products, add items to your cart, and proceed to checkout. Fill in your shipping and payment information, review your order, and click "Place Order" to complete your purchase.

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, Google Pay, and bank transfers. All payments are processed securely.

You can modify or cancel your order within 1 hour of placing it, provided it hasn't been processed for shipping. Contact our customer service team for assistance.

Once your order ships, you'll receive a tracking number via email. You can also track your order by logging into your account or using our Order Tracking page.

We offer Standard Delivery (5–7 days) across most locations.

Shipping times vary by location and method chosen. Standard shipping usually takes 5–7 business days.

Currently, we ship only within India. We’re working on expanding our delivery network in the future.

If your package arrives damaged or is lost in transit, please contact us immediately. We'll work with the shipping carrier to resolve the issue and ensure you receive your order.

If you wish to return a product, please send a return request within 1 day of delivery, Item must be in its original condition with tags attached (if any).

Log into your account, go to Order History, select the item you want to return, and follow the return process.

Refunds are processed within 3-5 business days after we receive your returned item. The refund will be credited to your original payment method.

Yes, you can exchange an item for a different one, subject to availability. The exchange process is similar to returns, and we'll ship the new item once we receive the original.

Click "Forgot Password" on the login page, enter your email address, and we'll send you a password reset link. Follow the instructions in the email to create a new password.

Log into your account and go to "My Profile" where you can update your personal information, shipping addresses, and preferences.

Yes, you can delete your account by contacting our customer service team. Please note that this action is permanent and cannot be undone.

In your Profile, you can choose which emails you'd like to receive, including order updates, promotions, and newsletters. You can also unsubscribe from emails at any time.

Try clearing your browser cache and cookies, or try using a different browser. If the problem persists, it might be a temporary server issue. Contact our technical support for assistance.

Make sure you're using the correct email and password. Try resetting your password if needed. Clear your browser cookies and try again. If issues persist, contact support.

Ensure all required fields are filled correctly, your payment information is valid, and your browser allows cookies. Try using a different browser or device if the problem continues.

Currently, we offer a mobile-optimized website that works great on all devices.